Our Safety Culture – Safety, Quality, Quantity
Our attitudes, perceptions, values, and patterns of behavior toward performing our core work is ever evolving. We are always improving upon our ability to recognize hazards, assess risk, evaluate hazard control options, implement save work processes, and distribute lessons learned. This model of improvement has significantly contributed to Sierra Chemicals becoming the industrial cleaner of choice.
We have been transitioning from a “priority” based safety culture (safety as a graded approach) to a “core value” based safety culture (doing work safely is a core principle). Safety as a core value has become engrained within us individually and collectively. We will not sacrifice a core value for cost, quality, customer service, production, or image.
Measuring a Safety Culture can be difficult at best, however the implementation of exceptional safety practices can provide our customers with culture indicators, as follows:
10 Steps to Safety Based Culture
- Leadership Commitment at All Levels of an Organization: From the President/CEO of Sierra Chemicals to the newest hired short service employee (we call them Green Hats) we are empowered with “STOP WORK AUTHORITY”. We advocate leadership to be demonstrated not titled by name. Our on-site Foreman carrier a significant responsibility and are constantly trained and evaluated by their superiors.
- Health and safety training is conducted beyond the awareness level. Even though the minimum requirements of most our customer’s is PEC Safeland training we consistently exceed this expectation and train our employees to be “competent persons”.
- Measurable Goals for health and safety are written and achieved. A plan of action is developed for each goal and we constantly assess our progress. Achieving these goals progresses our safety culture into a highly productive, low risk, high quality organization.
- The financial investment into our safety programs is an eye opener. We are a “small” company with a “large” company safety budget. We have a full time Industrial Hygienist on staff and spend significant dollars on personal protective and safety equipment. Safety is viewed as an investment not a cost.
- Our Near Miss and Behavioral Based Safety programs capture risk factors before the injury or damage occurs. We are pro-active in our hazard identification and risk reduction and not reactive to accidents. We have a positive awards program when employees exceed our expectations for safety and a fair disciplinary program.
- We communicate safety in all our meetings. Safety is not a separate function of production but is integral at all levels of work. We communicate daily, weekly, and monthly about working safe and include Safety Bulletin lessons learned as necessary.
- Safety Participation occurs at all levels in our company and is not voluntary but mandatory. Participation is taught, supervised, recorded, analyzed, and reported to all. Managers and supervisors evaluate on-site, facility, and behavioral work processes often. We implement Pre call planning and Post call evaluations with our customers and employees.
- Reporting of safety issues has now become the norm. Employees do not feel that retribution may occur, they understand that reporting any and all problems aids in the prevention of future accidents. Managers and supervisors respond positively to safety issues that are raised. All incidents are immediately reported to the customer and management and are documented thoroughly.
- Safety is a condition of employment. Our company will not tolerate any employee or contractor who feels they are above the rules for maintaining a safe and healthful environment to work. We have a comprehensive drug and alcohol testing program and a highly effective defensive driving tracking and evaluation program.
- Change is mandatory and we adjust extremely well to the hundreds of clients and their company specific safety programs. We will always come up to any and all safety standards of our customers but shall never lower our standards below our minimum requirements.
- ISNetworld Rating – A
- PEC Premier Rating – Green
- Avetta Rating- Green
- Veriforce Rating- Compliant
- TPS Team Alert – Compliant
- TRIR EMR <1
- AXIOM (Injury Case Manager)
- Four Drug and Alcohol Programs
- DOT – FMCSA
- DOT – PHMSA
- Hair Follicle Program
- Incident Investigations
- Root Cause (Tap Root®, 5-Why, What If)
- Safety Bulletins Distributed and Signed for Lessons Learned
- Environmental Management
- Spill Prevention & Waste Management
- Research and Development of Effective Green Chemicals
- Management of Change (MOC)
- Risk Based Analysis
- Risk Matrix & Reporting
- Near Miss Program
- Mandatory Reporting by All Employees
- Tracking, Trending, Training Focused
- Behavioral Based Safety (BBS)
- Mandatory Observations of Area or Behavior Work
- Creating Culture of Acceptance to Constructive Criticism
- Environmental Health and Safety (EHS) Policies/Procedures
- Job Hazard Analysis (JHA)
- Standard Operating Procedures (SOP)
- Permit to Work (Customers)
- Inspection Checklists
- Department of Transportation (DOT) Electronic Logging Device (ELD) Compliant with Hours of Service (HOS) requirements and Global Positioning System (GPS) Tracking.
Training and Qualifications
- Awareness Training (Meets Client Minimum Requirements)
- Safeland, Defensive Driving, Hazard ID, JHA, Risk Reduction, MOC, Near Miss, BBS Observations
- Competency Training
- Hydrogen Sulfide Operations
- Fall Protection Competent Person
- Permit Required Confined Space Entry
- Forklift Operator
- CDL Operator with Hazmat Endorsement
- Respiratory Protection
- GHS Hazard Communications
- Aerial Lift Operator
- HAZWOPER, First Responder Operations
- Accident Investigation
- Hazardous Energy Isolation
- Field Service Foreman Qualification Program
- Based on SOP and Hazard ID – Standards for Qualification Developed from the Nuclear Power Industry
- Fin Fan Cleaning, Water Jet Cleaning, Circulation in Place